Another suggestion would have saved Chuck all the confusion from the form of communication of e-mail being used was Just call Vincent directly. In management, managers have many choices In which they communicate and Is Important to utilize them all In the most effective manner. We must be able to motivate employees through proper communication channels, and be able to communicate honestly and develop and use formal communication channels.
Their managers are not hands on so they communicate through other channels, their work environments are more of family environment not based on comfort where everyone works together as a whole.
Chuck then forwarded the message to his supervisor and Sato. Daft, The problem Chuck was facing was from the Mexican subsidiary that manufactured the toy for Hunter-Worth could not seem to make the deadlines. Communication is the process of sharing information between two or more people, with intentions to motivate and influence behavior.
Instead the message went the wrong way and created confusion from miscommunication or was interpreted wrong due to cultural communication differences. After taking the personal assessment of communication apprehension exercise, I learned that I like to speak in group or groups of people.
It is Chucks responsibility to gather all the information from within the organization and distribute that information to the ones that need it. Daft, References Popular Essays. The buyers at the toy fair raved, and the subsequent pre-order volume was extremely encouraging. I did not realize that there are so many things that we as managers need to address whether working in a multi-culture environment or in a global context.
According to the Daft textbook, we should utilize teams, task forces, project managers, and facilitate a plan for crisis communication, this way we can avoid problems that surfaced in the Hunter-Worth case study.
Some of my weaker areas involve public speaking and meetings. Communication is not just about sending information; it is about how one receives it and how it is interpreted.
When Chuck composed his e-mail to Vincent he assumed it was going to be answered by Vincent and not his secretary who should have contacted Vincent directly about the message that was sent to him.
Also if it is be delivered to one individual one must make sure that it is done on a personal network so it does not have the grapevine effect and everyone gets the message being conveyed.
Chuck had thought the toy would do well, but frankly, the level of interest took him by surprise. Communication channels here differ from here in America in Mexico they do not have the technologies we utilize to communicate effectively.
E-mail may be a good form of communicating but there could be typos which may send the wrong message and confuse what is being said.
According to the Daft textbook, when communicating in cross-cultural environments one should keep their messages simple, select words with care, pay careful attention to nonverbal messages, speak slowly, and avoid shouting, since this may seem intimidating to the listener.
The first thing Chuck should have done was set up a meeting either in person or a virtual eating with the Mexican subsidiary and their management team to ensure that production demand and deadlines could be met.
How could he turn the situation around? Also if it is be delivered to one individual one must make sure that it is done on a personal network so it does not have the grapevine effect and everyone gets the message being conveyed.
Communication The purpose of performing a case study is to apply the knowledge from previous lessons learned in the area of managing proper communication. In management, managers have many choices in which they communicate and is important to utilize them all in the most effective manner.
The ability to communicate, listen, and write effectively is an important concept of learning as we develop our selves into good leaders within any organization. Not only were all the shipments late so far, but they fell well short of the quantities ordered. Daft, The problem Chuck was facing was from the Mexican absurdity that manufactured the toy for Hunter-Worth could not seem to make the deadlines.
Chuck then forwarded the message to his supervisor and Sat. If you were Chuck, what would you have done differently?Case Study Words | 8 Pages. Engineering Economic Analysis Case Study Case Name The Smithson’s Mortgage Case Study Teams This case is designed to be conducted by a team of students.
The discussion, questioning, and resolution of differences is an important part of the learning experience.
Hunter-Worth Case mint-body.comon 3 1. If you were Chuck, what would you done differently? What steps would you take at thispoint to make sure the supply of the popular new toy is sufficient to meet theanticipated demand?If I were Chuck, the first thing that I would do is choosing the right communication mint-body.comication channel can be.
Hunter-Worth. Christmas was fast approaching. Just a short while ago, Chuck Moore, national sales manager for Hunter-Worth, a New York–based multinational toy manufacturer, was confident the coming holiday was going to be one of.
Chuck Moore is the national sales manager for Hunter-Worth. He was concerned that a shipment of a new interactive cuddly plush toy would not arrive on time for the Christmas season sales.
He therefore communicated with Vicente Ruiz, the plant manager of the Mexican subsidiary that manufactured the toy. Case Study 4 Summary In this case study, Chuck Moore, Hunter-Worth’s national sales manager, sent an email to Vicente Ruiz inquiring about the late shipments and asking for a production schedule for pending orders and a specific explanation as to why the Mexican plant seemed to be having such difficulty shipping orders on time.
Chuck Moore is the national sales manager for Hunter-Worth. He was concerned that a shipment of a new interactive cuddly plush toy would not arrive on time for the Christmas season sales. He was concerned that a shipment of a new interactive cuddly plush toy would not arrive on time for the Christmas season sales.Download